FREQUENTLY ASKED QUESTIONS
How long does delivery take?
Orders are typically processed within 1–2 business days and delivered within a few business days, depending on your location. As soon as your order ships, you'll receive a tracking link by email.
What's your return and exchange policy?
You may request a return within 7 days of receiving your order, subject to our Return & Refund Policy. This does not limit any rights you may have under Australian Consumer Law.
How do I know which size to order?
Every product page includes a detailed size guide with measurements in cm. Stuck between two sizes? We recommend sizing up for a more comfortable fit. Still unsure? Contact us and we'll gladly help you choose the right size.
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard and American Express, as well as Shop Pay, Apple Pay, Google Pay and PayPal. Available payment methods will be displayed at checkout.
Can I still change or cancel my order after placing it?
If your order hasn't shipped yet, we can usually change the size, address, or cancel the order. Contact us as soon as possible after placing your order — once your package has shipped, we're no longer able to make changes.
